Your privacy matters to crikx. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information as a player on the crikx platform.
Crikx collects only the data needed to operate your account, process payments, and comply with legal obligations. This includes your name, contact number, date of birth, and payment method details. We do not collect data we do not need.
All personal data on crikx is stored using industry-standard encryption. Access to player data is restricted to authorised team members only. Crikx undergoes regular security reviews to ensure that protection standards remain current and effective.
Crikx does not sell your personal data. We share data only with payment processors like bKash and Nagad, identity verification providers, and regulatory authorities where required by law. Every third party we work with is bound by strict data protection obligations.
You have the right to access, correct, and request deletion of your personal data held by crikx. You can also object to certain types of processing and request that your data be provided to you in a portable format. Contact support to exercise any of these rights.
Crikx uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. You can manage cookie preferences through your browser settings. Disabling cookies may affect some platform functionality.
Crikx will only send you promotional messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting support. Opting out does not affect transactional messages about your account.
Crikx takes the privacy of its players seriously. This Privacy Policy explains how crikx collects, uses, stores, and protects the personal data of players who register and play on the crikx platform. It also explains the rights you have in relation to your personal data and how you can exercise those rights.
This policy applies to all personal data collected through the crikx website at crikx.org, the crikx mobile application, and any other channels through which you interact with the crikx platform. It should be read alongside the crikx Terms and Conditions, which govern the overall relationship between you and crikx.
Crikx is committed to handling your personal data responsibly and transparently. We collect only what we need, we use it only for the purposes described in this policy, and we protect it using appropriate technical and organisational measures. If you have any questions about how crikx handles your data, contact the support team at any time.
Crikx collects personal data from players in several ways — directly when you register or interact with the platform, automatically when you use the platform, and from third parties such as payment processors and identity verification providers.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Payment Data | bKash/Nagad/Rocket number, bank account details | Deposit and withdrawal forms |
| Technical Data | IP address, device type, browser, operating system | Automatically on platform access |
| Usage Data | Games played, session duration, betting history | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact crikx support |
Crikx does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.
Crikx uses the personal data it collects for the following purposes:
Crikx will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for the processing.
Crikx processes your personal data on one or more of the following legal bases depending on the specific processing activity:
Crikx does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
All third parties with whom crikx shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.
Crikx retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal retention policies. The specific retention periods that apply to different categories of data are as follows:
When personal data is no longer required for the purpose for which it was collected and the applicable retention period has expired, crikx will securely delete or anonymise that data.
Crikx uses cookies and similar tracking technologies on the platform website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow crikx to understand how players use the service.
The types of cookies crikx uses include:
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the crikx platform normally. Crikx does not use third-party advertising cookies or share cookie data with advertising networks.
As a crikx player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the crikx support team with your request. Crikx will respond within 30 days.
You can request a copy of the personal data crikx holds about you. We will provide this in a clear, readable format within 30 days of your request.
If any personal data crikx holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account details directly through your account settings.
You can request that crikx delete your personal data in certain circumstances, such as where the data is no longer necessary for the purpose it was collected. Note that some data must be retained to comply with legal obligations.
You can request that crikx restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
You can request that crikx provide your personal data in a structured, machine-readable format so that you can transfer it to another service provider where technically feasible.
You can object to crikx processing your personal data where that processing is based on legitimate interests. You can also withdraw consent for marketing communications at any time without affecting your account.
The crikx platform is strictly for adults aged 18 and over. Crikx does not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the registration and KYC process to ensure that minors cannot access the platform.
If crikx becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all data will be deleted, and any deposited funds will be returned to the payment source. If you believe a minor has registered on crikx, contact support immediately.
Crikx implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While crikx takes data security seriously and maintains strong protections, no system is completely immune to risk. In the event of a data breach that is likely to result in a risk to your rights, crikx will notify affected players promptly and take immediate steps to contain and remediate the breach.
Crikx will only send you promotional messages — including bonus offers, game announcements, and special promotions — if you have opted in to receive them at registration or through your account settings. We send marketing communications via SMS and email.
You can opt out of marketing communications at any time by updating your preferences in your account settings or by contacting the crikx support team. Opting out of marketing will not affect transactional messages such as deposit confirmations, withdrawal updates, or security alerts, which are sent as part of the normal operation of your account.
Crikx does not share your contact details with third-party marketers. All promotional communications you receive will come directly from crikx.
Crikx may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated policy will be published on this page with a revised effective date.
Where changes are material — meaning they significantly affect how we collect or use your personal data — crikx will notify you by email or through an in-platform notification before the changes take effect. Continued use of the crikx platform after an updated policy is published constitutes your acceptance of the changes.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how crikx has handled your personal data, please contact the support team. The crikx support team is available 24 hours a day, 7 days a week via live chat on the platform.
You can also reach crikx by email at [email protected]. For data-related requests, please include your registered username and a clear description of your request so the team can assist you as efficiently as possible.
Your data is safe with crikx. Register today and enjoy fast payouts, fair games, and a platform that respects your privacy every step of the way.